Effective date: 28 August 2026
These Terms of Service govern your access to and use of the website www.kikymed.lat and the services provided by KIKY Medtech Company Limited, a company registered in Hong Kong. The services described on this website are developed and operated by the developer KikyMed. By accessing our website, placing an order or using any of our services, you agree to be bound by these terms, together with our Privacy Policy and any other policies we publish from time to time.
If you do not agree to these terms, you must not use our website or services. We may update these terms from time to time, and the version published on this page will apply at the time you use our services. Please read these terms carefully before using our services. Our registered office address is Rm 827 8/F Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Hong Kong (HK).
These terms form the entire agreement between you and us regarding your use of our website and services, and they replace any earlier agreements or understandings on the same subject. If any provision of these terms is found to be invalid or unenforceable, that provision will be limited to the minimum extent necessary and the remaining provisions will continue in full force. Our failure to enforce any right under these terms will not amount to a waiver of that right.
You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use our services. You may use our website only for lawful purposes and in a manner that does not interfere with the operation of the site or the rights of other users. You agree not to attempt to gain unauthorised access to any part of our systems, not to introduce malicious software into our website, and not to use automated tools to harvest data from our site.
If you use our services on behalf of an organisation, you confirm that you have the authority to bind that organisation to these terms. We may suspend or terminate access to our website at any time if we believe your use violates these terms or applicable law.
KIKY Medtech Company Limited provides medical technology services including device supply, digital health solutions, clinical technology support, diagnostics and monitoring, healthcare IT integration, and training and compliance services. The specific scope of any project is defined in the quotation, proposal or agreement we provide for that project.
Unless we agree otherwise in writing, our services are provided as professional services and do not include the sale of underlying software licences owned by third parties. We will use reasonable care and skill in delivering our services and will act in accordance with the requirements described in your agreement. Any timelines provided in proposals are estimates based on the information available at the time, and we will keep you informed of any changes.
Some of our services may require you to create an account. You are responsible for keeping your login credentials confidential and for all activity that takes place under your account. You agree to provide accurate, current and complete information when creating an account and to update this information as necessary. You must notify us immediately if you believe your account has been accessed without your permission.
We may require additional verification before granting access to certain systems or support services. Accounts are personal to the named user and may not be shared unless we have agreed otherwise. We reserve the right to suspend or close accounts that are inactive, that are used in violation of these terms, or that pose a security risk to our systems.
You agree to use our services only for lawful purposes and in a way that respects the rights of others. You must not use our services to transmit harmful or unlawful content, to infringe the intellectual property rights of any party, or to interfere with the operation of our systems.
You must not attempt to reverse engineer, decompile or disassemble any of our software or hardware components except where permitted by law. You must not use our services to store or transmit personal health information except in accordance with the agreement and the security requirements we publish. Where your use of our services involves patient data, you are responsible for obtaining all necessary consents and for complying with applicable health data laws. We may investigate any suspected violation of this section.
We may suspend access to our services while we investigate a suspected violation, and we will keep you informed of the outcome. If we determine that a violation has occurred, we may remove the relevant content, warn the responsible user or close the account, depending on the seriousness of the matter. We may also report unlawful activity to the relevant authorities where the law requires it.
All content on our website, including text, graphics, logos, design, layout and code, is owned by KIKY Medtech Company Limited or its licensors and is protected by intellectual property laws. The KIKYMED name and the related marks are the trademarks of the company.
We grant you a limited, non exclusive, non transferable right to access and use our website for your own legitimate business purposes. You may not copy, modify, distribute, sell or create derivative works from our content without our prior written permission. Any software, documentation or materials we deliver as part of our services are provided under the licence terms stated in your agreement. Where third party technology is embedded in our solutions, your use of that technology is subject to the third party licence terms.
Fees for our services are set out in the quotation or agreement provided for each project. Unless otherwise agreed, fees are payable in the currency stated on the invoice, within the payment period shown on that invoice. We may charge interest on overdue amounts at the rate permitted by law.
Prices do not include taxes, duties or shipping costs unless stated otherwise, and you are responsible for any such charges that apply to your purchase. We may adjust prices for ongoing support services by giving you reasonable notice before renewal. Payment obligations are independent of any dispute resolution process, and you agree to continue making scheduled payments while a dispute is being resolved. We are not responsible for delays caused by failed or delayed payments.
We aim to provide high levels of service availability and to respond to support requests promptly. Specific service levels, where offered, are described in your service agreement. Planned maintenance is scheduled in advance and, where possible, outside normal clinical hours to minimise disruption.
We do not guarantee uninterrupted or error free service, and availability may be affected by factors beyond our control, such as failures in third party networks or power supplies. For our own hosted platforms we monitor availability and apply industry standard practices to protect service continuity. If we fail to meet a committed service level, your remedy will be as described in your agreement, and in no event will we be liable for indirect losses arising from service interruption.
You are responsible for maintaining the hardware, software and network connections on your side that are needed to receive our hosted services, and for keeping those components in a secure configuration. Where we provide a recovery point as part of a service agreement, the specifics are described in that agreement. We recommend that you keep your own backup copies of data that is important to you.
Some of our solutions include products, software or services supplied by third parties. Where third party products are involved, their manufacturers and suppliers may have their own warranty, licence and support terms, and your relationship with those parties is governed by their terms.
We will provide reasonable assistance in coordinating warranty claims, but our liability is limited as set out in these terms. We do not make any warranty about third party products beyond the warranties, if any, that the manufacturer provides. Recommendations we make about third party products are based on our professional judgement at the time and should not be treated as a guarantee of suitability for your specific circumstances. You should review third party terms before relying on those products.
We warrant that our services will be provided with reasonable care and skill and that any equipment we supply will, at the time of delivery, conform to the description and specifications in the relevant agreement. Hardware devices we supply are covered by the manufacturer warranty, and consumable items are warranted only against defects at the time of delivery.
To the fullest extent permitted by law, all other warranties, conditions and representations, whether express or implied, are excluded. We do not warrant that our services will be uninterrupted, error free or suitable for any particular purpose unless we have confirmed that suitability in writing. Your use of our website is at your own risk, and the website is provided on an as is basis. Nothing in these terms excludes liability that cannot be excluded under applicable law.
To the maximum extent permitted by law, KIKY Medtech Company Limited and its directors, employees and agents will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data, goodwill or anticipated savings, arising out of or in connection with these terms or your use of our services.
Our total liability for all claims arising under these terms, whether in contract, tort or otherwise, will not exceed the amount you paid us for the relevant service in the twelve months before the claim arose. Nothing in this section limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited by law. Where we supply hardware or software, any defect must be reported to us within a reasonable time after discovery so that we can investigate.
You agree to indemnify and hold harmless KIKY Medtech Company Limited and its officers, employees and agents from and against any claims, losses, damages, liabilities and reasonable expenses, including legal fees, arising out of or in connection with your use of our services, your breach of these terms, or your violation of any law or the rights of any third party.
This indemnity covers, among other things, claims arising from data you upload to our systems, from misuse of equipment we supply, and from any content you provide in connection with our services. This obligation continues after your agreement with us ends. We will notify you promptly of any claim covered by this indemnity and will allow you to participate in the defence at your own cost.
Both parties may receive confidential information about the other in the course of working together. Confidential information includes technical data, business plans, pricing, patient and facility information, and any information marked as confidential or reasonably understood to be confidential.
Each party agrees to keep the other party confidential information secure, to use it only for the purposes of the agreement, and not to disclose it to third parties except to the extent necessary to perform the agreement or as required by law. This obligation continues for as long as the information remains confidential. We will protect information you share with us about your systems and your patients with the same care we apply to our own confidential information, in accordance with our Privacy Policy.
Either party may terminate an agreement for services by giving written notice in accordance with the notice period stated in the agreement. We may terminate an agreement with immediate effect if you breach these terms and fail to remedy that breach within a reasonable period after notice, or if you become insolvent or are unable to pay your debts as they fall due.
Upon termination, you must pay all amounts due for services provided up to the date of termination. Sections that are intended to survive termination, including those relating to payment, intellectual property, limitation of liability, indemnification and confidentiality, will continue in force after the agreement ends. We will return or destroy confidential information as you reasonably request.
These terms are governed by the laws of Hong Kong, without regard to its conflict of law principles. Any dispute arising out of or in connection with these terms will first be referred to negotiation between the parties in good faith.
If the dispute is not resolved through negotiation within a reasonable period, either party may submit the dispute to the courts of Hong Kong. Nothing in this section prevents either party from seeking injunctive relief or urgent protection where necessary to protect its rights. If you are located in a jurisdiction that requires a different governing law for consumer contracts, that law will apply to the extent required. We each submit to the non exclusive jurisdiction of the courts of Hong Kong for any proceedings.
We may update these Terms of Service from time to time to reflect changes in our services, technology or legal requirements. When we make changes, we will revise the effective date at the top of this page and post the updated terms on this website.
For significant changes we will take reasonable steps to notify you, including by notice on our website or by email. Your continued use of our website or services after the updated terms take effect means that you accept the revised terms. If you do not agree with the updated terms, you should stop using our services. It is your responsibility to review these terms periodically. The version in force at the time you use a service will apply to that use.
If you have any questions about these Terms of Service, please contact us. You may reach our team by email at care@kikymed.lat or by telephone at +19894077359.
You may also write to us at our registered office: KIKY Medtech Company Limited, Rm 827 8/F Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Hong Kong (HK). The services described on this website are developed and operated by the developer KikyMed. We will respond to your enquiry as soon as possible. For matters relating to legal notices, please include the words Legal Notice in the subject line of your message so that your enquiry reaches the right team promptly.