Contact KIKY Medtech
Whether you need a single device, a full integration project or ongoing clinical technology support, our team is ready to help. Send us a message and a specialist will respond within one working day, usually much sooner.
Send Us a Message
Complete the form below and the right specialist will get back to you promptly. Your details stay private and are never shared with third parties.
Contact Details
Our team is based in the heart of Tsim Sha Tsui and serves partners across Asia and beyond.
Office Address
KIKY Medtech Company Limited
Rm 827 8/F Beverley Commercial Centre
87-105 Chatham Road South
Tsim Sha Tsui, Hong Kong (HK)
Phone
Business Hours
Monday to Friday, 09:00 to 18:00 Hong Kong time. Our clinical support line operates 24 hours a day, 7 days a week for existing clients, so urgent issues never wait for the next business day.
After you send your message, a member of our team will confirm receipt and arrange a conversation at a time that suits you. We keep every enquiry confidential and our goal is to give you a clear, honest answer as quickly as possible.
Frequently Asked Questions
Quick answers to the questions we hear most often from new partners.
KIKY Medtech Company Limited serves care providers across Asia, the Middle East and beyond from our headquarters in Tsim Sha Tsui, Hong Kong. We regularly support facilities that operate across multiple countries and can coordinate delivery, installation and ongoing support wherever your teams are based.
Yes. Our engineers are experienced with a wide range of devices and systems from many manufacturers. We can audit your existing equipment, take over maintenance where appropriate and plan upgrades that protect your investment and improve reliability. You never need to start from zero to work with us.
For clients on our support plans, the helpdesk is available around the clock. Critical issues receive an immediate response and a specialist stays engaged until the matter is resolved. For general enquiries, we reply within one working day, and usually much faster.